My Case

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My Case is a secure, online application which allows you to view your current case status or other case information on your active case(s) before the Immigration and Refugee Board of Canada (IRB).

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Service disruptions

My Case is currently experiencing intermittent service disruptions that may impact a user’s ability to login to their account. We are actively working to resolve this issue.

Secure electronic document submission and digital communication through My Case​

The IRB has expanded the online self-service portal’s functionalities to include the secure exchange of documents with our counsel community. A Practice Notice that provides important information about the functionalities has been issued.

Choose a secure sign-in method:

Sign in using one of the credentials below. Through Sign-in Partner or GCKey, you will be automatically directed to IRB My Case to access or create your account.

Option 1

Continue to Sign-In Partner
  • Use the same information you use for other online services (for example, online banking)
  • None of your information will be shared with us. Your Sign-In Partner will not know which government service you are using.
  • You will temporarily leave the IRB website to use your Sign-In Partner.
  • Affinity Credit Union
  • Alberta Treasury Branches
  • BMO Financial Group
  • ​CIBC Canadian Imperial Bank of Commerce
  • Conexus Credit Union
  • Desjardins Group
  • National Bank of Canada
  • RBC Royal Bank
  • Scotiabank
  • Servus Credit Union
  • Simplii Financial
  • Tangerine
  • TD Bank Group
  • Vancity
Logos of the different Sign-in Partners 

Option 2

Continue to GCKey
  • Sign in with a GC Ke​y user ID and password if you do not use a Sign-In Partner.
  • Register for a GCKey user ID and password if you don't have one.

Help and Support

Get help for using IRB 'My Case'.

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